ZenesMedia ("ZenesMedia," "we," "us," or "our") provides paid advertising, lead follow-up, and appointment booking services for residential painting companies. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
We collect information you provide directly to us, including:
- Name, phone number, and email address submitted through contact or qualification forms
- Business details (crew size, service area, advertising history) for prospective agency clients
- Project details submitted by homeowners requesting painting estimates
- Any information you share with us via SMS, email, or phone call
We also automatically collect certain information when you visit our site, including IP address, browser type, device information, and pages visited, using tools like Meta Pixel and standard analytics cookies.
2. How We Use Your Information
- To respond to inquiries and provide the services requested
- To follow up on leads via call, text message, or email
- To schedule appointments and estimates
- To improve our advertising performance and website
- To comply with legal obligations
3. SMS / Text Messaging
Mobile opt-in information and phone numbers collected for SMS purposes are never shared with third parties or affiliates for marketing purposes.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
7. Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us using the information below. You can opt out of SMS communication at any time by replying STOP, and out of email communication using the unsubscribe link in any email.
8. Children's Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.
9. Security
We take reasonable measures to protect your information, but no method of transmission or storage is 100% secure.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top reflects the most recent revision.
11. Contact Us
If you have questions about this Privacy Policy, contact us at:
ZenesMedia
Phone: (206) 665-4522
Serving residential painting companies across the US & Canada